Articles on Marketing, Technology, and Ideation

Don’t let jargon poison your copy; it doesn’t make you look smart, it makes you look wonky

Plotting change/optimization v revenue/costs – where does your services firm fit?

If you are a change business, you have to define what that means

Everything we make, do, and sell is made of words – so what’s your writing practice.

The eternal challenge is to translate your expertise into copywriting

Ben Settle’s secrets aren’t new – but the way he tells them are.

Go beyond content marketing

What are the five component parts of a business manifesto?

A explanation of why Karl Marx would have discouraged you from hourly billing

A knowledge worker is an independent manufacturer of intellectual assets

We must learn to cultivate surprise if we are to become skilled marketers. Start with the details.

You have at least 50 How-To posts in – here’s a simple roadmap to extracting them from your mind and turning into short blog posts.

Here’s a catch-22 – you don’t get to have ideas until you write about them

Sometimes you just publish huge emojis on accident – hopefully along with some insight

This post is about creating a product line out of your flagship product and when to use an infoslogan

Warm advertising, also known as remarketing, remains a unique opportunity.

There are so many ways to win, every time we play the game of business

How to cultivate business beliefs that fuel your content marketing

What do you do when he half-time show if life is so sad and scary?

Make happy fans, not angry rioters – by noticing what they think and feel

What does a sales call (or calls) actually look like? Here’s a 4-part outline.

Getting started with your own content marketing

Can Edith Eger’s words of mental emancipation message and love apply to your business?

B2B tech entrepeuners and experts belong to many waves – which one(s) do you belong to?

I know, I know – you never thought you’d be doing business with a neophobiac. But is their leader your most important client?

Zoom lets us spread ideas with aid of one-to-one facial expressions. Will that help them travel faster?

The more empathetic you are with your customers, the better the results. Two examples.

You just had an idea. Should you search the Internet to validate that it’s unique – or to validate that it’s not unique? 

In Alan Weiss’s world, a consultant earns trust through degrees, credentials, and a whiteshoe resume. Here’s some advice for the rest of us.

Can you categorize all 8 billion human beings into one of 16 personality types? Follow up question: how do those types of people like to interact?

Some people want to see prices before they talk to you. Some don’t want to talk to you at all.

You have an idea for a new product or service. But how do you know if people will want to buy it – before you build it?

People avoid marketing because it’s hard. They pay someone else to do it, or buy ads – with mixed results

MS Excel is one of the most effective business software products in history. But if your clients use it excessively, it becomes logistically defective. Then what – workarounds?

A good metaphor for creative enthusiasm is fire. Applying that fire to your product marketing is essential – but do you have any left over if you talk about it?

Every day for the last, oh, 2 million years or so, we name things – places, animals, plants, Gods, each other. But how?

In the short time frame, the most effective marketing ideation approach is holistic prospecting

We might think of positioning as (a) a newer concept, (b) a linear process, with start and a finish, and (c) a matter of formulaic business logic. Here are some alternative perspectives to help you position your business and its solutions

Amazon is putting the squeeze on digital content publishers, reminding us that it’s risky to let Big Tech be your middleman

We’re moving towards leaner, rougher, more authentic marketing materials, combined with more polished (and also more authentic) remote versions of ourselves

Congratulations, you’re part of the world’s largest distributed social network: email.

Andrew Keen and others have decried the massive power and privacy-grab of Big Tech, including in digital advertising. But maybe the pandemic will teach us we don’t need them as much as we think.

We accept the premise of learning through doing. But when it comes to marketing – learning what? There’s too much to learn. Here I explain why you should put prospecting on your learning shortlist.

Make marketing less confusing to you by telling a story. Your story is the main character. Read on to see the role you and your products play.

Schumpeter’s gale is blowing pretty hard and knocking many business models flat. Tech innovators can handle that but what about our customers?

How do you react when our culture starts to all of a sudden use Internet technology in a brand, new way?

If you put effort into your work, there’s something in it to salvage. But how to do so?

How many times – and over what time period – does someone have to meet you before they’re comfortable with you?

People are fond of saying that financial crises present opportunities. Here’s a small one I’m seeing.

When a recession is coupled with widespread changes in norms and behavior, marketing strategies will change too.

Business pundits say a crisis a great business opportunity. Maybe. But careful using it as marketing opportunity.

Testimonials now take much more work and authenticity than in the past. Which is good news for you.

How do we do a better job (than our septuagenarian politicians) at audio-visual marketing?

In retrospect, this week was all about Coronavirus and its impact on our businesses. Digital sales and marketing just got way more important.

COVID-19 or not, we’re all going remote and Internet-based. This post is about the invaluable art of listening to and seeing others on video conference calls.

Producing valuable marketing materials costs us money, effort, or both. But what does that effort look like?

Make your footer a large, thorough map of your entire business and marketing operations

In the wake of coronavirus, I want to talk about two types of viruses that I think are at odds with one another. One attacks the immune system, the other attaches itself to human enthusiasm.

Beware of marketing by committee. Instead, use an expert to edit marketing decisions, ideas, writing, and other creative work.

I’m issuing a correction on how to create copy and UX for your homepage

Garbage in, garbage out, they say. And so on. I want to share with you the daily publishing influences that shaped and inspired this list.

How do you create an original, valuable product? By asking the right questions about who it’s for and the problem it solves.

This article synthensizes “About us” advice from Peter Drucker, Simon Sinek, David C Baker, Seth Godin, William Strunk Jr, Donald Miller, and Derek Sivers

As our world gets more complex more rapidly, is it time to deepen our “demographic” positioning with psychographics?

It’s worth it to try to understand the size of your market. One approach is the addressable market theory, aka TOM, SAM, SOM. A nice compliment is psychographics

Your content marketing strategy should strike a balance between letting new people discover you and letting those already familiar with you deepen their relationship

If someone asks you for a free trial, sample, pitch, or consulting, you can ask them another question, “Why us?”

We’re all lexicographers now. Everyone needs to write their own dictionary of the ideas that are most important to their business – and their marketing

In the future, most of us will perform at least some of our sales and marketing online and less and less in person. Can we exploit that fact?

A content marketing strategy and a business strategy might look different. But in one respect they should be identical: lifespan.

Without curiosity, your marketing lacks fresh ideas. So it’s a shame that McKinsey put the kibosh on the world’s most impactful curiosity test.

If you can’t stand the idea of marketing, try teaching instead

Can you challenge your customer’s thinking on what they need to buy – while still building warm, empathetic rapport?

You hold tremendous quantities of familiar, business-related information in your mind. Is there value to looking at it in a new way?

Most B2B marketing advice fails to recognize the economic value of (a) positioning, (b) the cultivation of expertise, and (c) content marketing. All three are continuous processes fueled by new information and ideas.

A deck confers several advantages that a document/report or website do not. It’s become the ideal format for your sales and marketing collateral – and the perfect compliment to your website.

If marketing is about creating trust AND changing your tiny corner of the Universe, then we should cultivate expertise. I wouldn’t want a non expert trying to change my corner of the Universe.

How do you create brand messaging – and simultaneously set product strategy?

What does your business do? You get that question, right? What if you could answer it in an easy-to-consume (but detailed!) way by responding with just a link. 

I hope your marketing makes a difference for you this year – but also over the next 5 years.

Creating a pricing page is an ideation tool for refining the design of your products and services

A reader asks about ideation and I end up talking about doing research – and Graham Wallas

It’s one thing to craft a positioning statement. But they usually read like cardboard tastes. So how do you express positioning in a way that’s effective and readable?

How do you decide how to position your business in the market?

The “profile positioning” hack is the most superficial of a half a dozen other ways to express your positioning

Positioning doesn’t mean you have to be a purple cow, or go viral. Or occupy a market niche over the long-term. It means you let someone else define you

Why did I shut off analytics on my website and email newsletter? To focus on marketing metrics that matter

Use productized services to increase the value of your solutions – and the revenue they generate

Here’s some specific, step-by-step advice on how to create a free product, which is a content marketing asset

If you’re still thinking about productizing services, focus on low-touch. And consider offering a hybrid of productized and custom services

Productize your services to make it easier to sell and deliver your expertise – and easier for your clients to buy it

We encounter the word ‘strategy’ too many times a day. How do you evaluate one?

Building the “content marketing bridge” for your customers to find you: not comfortable, not easy, but safe (in the long term… if you do it right)

A reader writes that his purpose is not to sell a skillset, but to create a bridge between where his clients are and where his clients’ customers are

There’s so much bad advice on how to design a content marketing strategy. Here’s some fact-based advice: a case study of the popular chatbot product Drift

It’s easier to sell something specific than to sell the value of your business in general. Here’s a hack: write someone a letter about it

Being as clear as possible in your marketing gives you the chance to think clearly about the value your business creates

There’s a write way and a wrong way to structure the layout and messaging for your business’s homepage